Bezprzewodowe systemy pomiarowe w świecie IoT.

QR Supportchat

Interactive chat and documentation in one place

We provide your customers with easy access to documentation, instructions and instructional videos through
QR SupportChat. Our platform also allows you to contact us directly via chat. See for yourself that technical documentation management has never been this easy, fun and comprehensive.

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How does QR Supportchat work?

QR SupportChat allows customers to easily report problems. Simply scan the QR code on the product with a smartphone or tablet to access the dedicated support platform. Customers can share information and photos in real time, and you have the ability to respond quickly and customize assistance.

What do you gain?

1

Easy access to documentation

QR Support provides convenient and quick access to necessary information, eliminating the need to search for it in various sources and saving time.

2

Support for multiple languages

Our system will display the appropriate version of the documentation for the user's country, making international communication easier.

2

Quick troubleshooting

With chat, photos and descriptions of problems can be sent in real time, making diagnosis easier. The consultant has access to all the necessary details.

4

Without installation

Customers do not need to install additional apps from Google Play or the App Store.

5

Easy upgrade

Electronic materials can be updated at will, As opposed to paper documentation.

6

Lower service costs

With easy access to instructions, you save time and resources in handling requests.

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QR Supportchat

Frequently asked questions
Can more codes and documents be added?

Yes, you can add new codes and modify the documentation at any time. It is also possible to add several documents, videos or files under one code.

Yes, our solution is optimized to run on different platforms and mobile devices, allowing broad access for all users.

There are no specific technical requirements. Users only need a camera device to scan QR codes and an Internet connection to access documentation and support.

We offer technical support around the clock to help solve any problems and answer questions about our system. We are available by email, phone and interactive chat.

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Components

used in the QR Supportchat solution
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